We are proud to offer you the best quality of work and services.
Our Specialized Services Include:
Restoration
To us stone restoration is an artistic process, and can include various steps depending on the current state of your natural stone. Restoration can involve the careful removal of scratches and stains from normal traffic and wear and tear, lippage (or flattening of uneven floor tiles), and other repairs. Our team will take the time to manually and artfully color-match, repair, and correct fissures, cracks and veins that the use of mechanical abrasion does not correct - with color matched reactive prepolymers and polymers (Epoxy) that we will prepare onsite to match as close as possible the color of your stone. Part of the restoration process is accomplished by the use of mechanical abrasion steps known as diamond grinding and honing.
Polishing
Our team will use various levels of finer abrasives in the mechanichal process of this stage. Based on our client’s ultimate goal and vision, our team will strategize on the best combination of diamond pads appropriate to achieve the stone's highest level of natural beauty in accordance with what you desire. Options of finishes include satin, matte, semi-gloss, high-gloss, or a happy medium.
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Sealing is the last step after the restoration and polishing of your natural stone. It is also an important one that will help minimize permanent stains and discoloration.
Maintenance
We provide cleaning and maintenance plans that allow our clients to keep their natural stone areas in pristine condition year round. Our team can suggest a plan of action based on the traffic volume of the area and desired maintenance frequency. Proper cleaning and maintenance of the stone is ideal to prevent damage and avoid more frequent restoration
Our commitment to you through every step:
Assessment
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Our team will carefully assess alongside you the current condition of your stone, usually as a result of previous work and normal wear and tear, traffic, spills, and maintenance.
Based on our inspection and detailed conversation with you, we will tailor the current state of your stone with the type of solution that is best for you.
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Proposal
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A detailed proposal will be sent to you within 24 hours of our assessment. Pricing will be based on the current state of the stone, and solutions based on your needs and ultimate desired look of your natural stone.
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The Green light
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Once we receive your approval to begin work, we will coordinate with you a start date that best fits your schedule. We will provide you with details on how to best prepare prior to the start date.
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Start of work
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Our team of expert technicians and management will arrive on time and perform a walkthrough with you to examine the agreed work plan.
Area protection
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Before starting our work, surfaces adjacent to the areas serviced will be masked with a masking film and painters tape to protect baseboards, walls, cabinets and furniture.
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Days of work & Footprint
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From the moment we begin work until it is complete, we will maintain a neat work area by reducing our footprint, picking up and cleaning after each day’s of work. Our equipment and technique do not generate any dust or invasive noise.
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Availability to you
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We are here to make the beautification of your natural stone areas a simple process, one in which you can be involved, and educated in every step of the work. We are available to you for inquiries and will be happy to answer any questions.
Our supervisors will regularly visit the work site and provide updates as the work is in progress well as communicate to you any changes should anything arise.
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Completion of work
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Upon finishing the project, we will complete a final walkthrough with you to guarantee your satisfaction.
Quality of service
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We commit to your satisfaction and if the work delivered is not up to what we promised, we will work with you to make any necessary correction.